The mass email scam appears to be from email@example.com. The regulator has also alerted investors to other fake emails entitled ‘FCA business update’, ‘Blacklisted FX firms’ and ‘Overdue balance’ which appeared to be sent from firstname.lastname@example.org and email@example.com on May 9, 2017. It also added that fake emails were sent from firstname.lastname@example.org with the subject ‘FCA Regulation 2017 on 16 December 2016.
Additional cases included fraudsters sending fake emails from email@example.com on 21 March 2017, and from firstname.lastname@example.org back on 5 January 2017.
Typically, the fraudsters use special software to make the message appear genuine. Recipients are often invited to click on a link that appears to take them to the watchdog’s website. Instead, they go to a false website that tries to steal sensitive information from those targeted, which can be used later without their knowledge to commit fraud.In a notification on its website, the FCA recommends that recipients delete the scam emails without opening them. The FCA has provided details on how to identify spoof emails in a dedicated section on its website.